Legacy Launchpad (Pty) Ltd is committed to protecting your privacy and complying with the Protection of Personal Information Act (POPIA), 2013. This Privacy Policy explains how we collect, use, store, and protect your personal information.

1. Definitions

• Personal Information – any information that can identify a living person (name, ID number, address, phone, email, etc.).
• Processing – collecting, storing, using, sharing, or deleting personal information.
• Data Subject – the person whose personal information is being processed.
• Responsible Party – Legacy Launchpad (Pty) Ltd (decides why and how to process).

2. Who We Are

Legacy Launchpad is a consultancy providing administrative, compliance, and documentation services to businesses, non‑profits, and individuals. Our contact details are at the end of this policy.

3. What Personal Information We Collect

We collect only the information necessary to provide our services:

• Client contact details: name, business name, email, phone, physical address.
• Identity information: ID number, passport number (for registrations).
• Business information: registration numbers, tax details, director information.
• Communication records: emails, messages, notes from meetings.
• Payment information: bank account details (for refunds or deposits).

4. How We Collect Information

We collect personal information directly from the data subject when:

• You complete our Client Intake Form.
• You send us documents via email or WhatsApp.
• You sign a Service Agreement or Quote.
• You communicate with us for support or enquiries.

We do not collect information from third parties without your consent.

5. Why We Process Personal Information (Lawful Basis)

• To provide the services you requested (company registration, document drafting, etc.) – Performance of a contract.
• To send invoices and process payments – Legal obligation / contract.
• To communicate with you about your project – Legitimate interest.
• To comply with SARS, CIPC, DSD, or other regulatory requirements – Legal obligation.

We do not sell, rent, or trade your personal information to any third party.

6. Who Has Access to Your Information

Access is limited to:

• Msimelelo Victor Malusi (Founder).
• Any administrative assistant or contractor bound by confidentiality (if applicable).

We do not share your information with third parties except where required by law or necessary to deliver the service (e.g., submitting documents to CIPC, SARS, or the Liquor Board). Such sharing is done only with your knowledge.

7. How We Protect Your Information

• Physical security: Locked filing cabinet (at home office).
• Digital security: Password‑protected devices, encrypted email, secure Google Drive.
• Access control: Only the founder has access to client files.
• Retention: Personal information is retained for 5 years after last interaction, then securely deleted or shredded.

8. Your Rights as a Data Subject

Under POPIA, you have the right to:

• Access your personal information – request in writing.
• Correct inaccurate information – request in writing.
• Object to processing (in certain circumstances) – request in writing.
• Lodge a complaint with the Information Regulator – www.inforegulator.org.za.

9. Direct Marketing

We do not use your personal information for marketing purposes unless you have given explicit consent. You may opt out at any time.

10. Cookies and Website Tracking

Our website (currently a static HTML site) does not use cookies or tracking scripts. If we add analytics in the future, we will update this policy and seek consent where required.

11. Children's Privacy

Our services are not directed at children under 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected such information, we will delete it.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will be posted on our website. Continued use of our services after changes constitutes acceptance.

13. Contact Us

For any POPIA‑related queries, requests, or complaints, please contact:

Msimelelo Victor Malusi
Email: info@legacylaunchpad.co.za
Phone: 072 152 3293