π° Finance & Financial Services
Complete document roadmap β 88 core documents for your financial services firm
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Complete list of 88 documents with descriptions β ready to implement.
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π Document Roadmap
Phase 1: Registration & Compliance 12
| β | Document | Purpose |
|---|---|---|
| FINβ001 β CIPC Registration Certificate (Pty Ltd) | Proof of company registration | |
| FINβ002 β Memorandum of Incorporation (MOI) | Company constitution | |
| FINβ003 β SARS Registration (IT, PAYE, VAT) | Tax compliance (VAT if turnover > R1m) | |
| FINβ004 β COIDA Registration | Employee injury cover | |
| FINβ005 β Public Liability Insurance (for client meetings, events) | Cover for visitors | |
| FINβ006 β Professional Indemnity Insurance (Financial Services) | Mandatory for financial advisors | |
| FINβ007 β FSCA Licence / Authorisation (Financial Sector Conduct Authority) | Required to provide financial services | |
| FINβ008 β FSP Registration Certificate (Financial Services Provider) | Mandatory for all financial service providers | |
| FINβ009 β Compliance Officer Appointment Letter (inβhouse / external) | FSCA requirement | |
| FINβ010 β BβBBEE Certificate (or affidavit) | For corporate clients and tenders | |
| FINβ011 β CSD Registration | For government tenders | |
| FINβ012 β POPIA Compliance Register | Client data protection |
Phase 2: Contracts & Client Docs 10
| β | Document | Purpose |
|---|---|---|
| FINβ013 β Client Service Agreement / Investment Mandate | Terms of engagement | |
| FINβ014 β Financial Advice Agreement (Personal / Corporate) | Scope of advice | |
| FINβ015 β Discretionary Investment Management Agreement | For managed portfolios | |
| FINβ016 β NonβDisclosure Agreement (NDA) β Client / Partner | Confidential information | |
| FINβ017 β Referral Agreement (with other professionals β attorneys, accountants) | Referral fees, scope | |
| FINβ018 β Supplier Agreement (software, data providers) | With vendors | |
| FINβ019 β Quotation / Fee Proposal Template | Fee structure | |
| FINβ020 β Client Onboarding & KYC Form (FICA) | For financial intelligence compliance | |
| FINβ021 β Risk Profile Questionnaire (for investments) | Client risk tolerance | |
| FINβ022 β Client Information Update Form (annual) | KYC refresh |
Phase 3: Human Resources 10
| β | Document | Purpose |
|---|---|---|
| FINβ023 β Employment Contract β Financial Advisor | Qualified advisors | |
| FINβ024 β Employment Contract β Investment Analyst | Research & portfolio | |
| FINβ025 β Employment Contract β Compliance Officer | FSCA compliance | |
| FINβ026 β Employment Contract β Administrative Assistant | Support | |
| FINβ027 β Employment Contract β Paraplanner | Technical support | |
| FINβ028 β Independent Contractor Agreement (External consultant, trainer) | Project basis | |
| FINβ029 β Code of Conduct (Staff) β Ethics & FSCA Standards | Professional ethics | |
| FINβ030 β Disciplinary Code & Procedure | HR compliance | |
| FINβ031 β Staff Roster (Advisors, Admin) | Schedule | |
| FINβ032 β Attendance Register (Daily) | Signβin / signβout |
Phase 4: Operations & Compliance Management 14
| β | Document | Purpose |
|---|---|---|
| FINβ033 β Compliance Manual (FSCA) β Full Document | Mandatory policy document | |
| FINβ034 β Compliance Monitoring Plan (Annual) | FSCA requirement | |
| FINβ035 β Risk Management & Compliance Framework | Key for FSCA | |
| FINβ036 β Client File Register (per client β all docs, reviews) | Audit readiness | |
| FINβ037 β Client Meeting / Review Log (per client) | Track advice given | |
| FINβ038 β Complaints Register (Client Complaints) β FSCA Requirement | Mandatory tracking | |
| FINβ039 β Conflict of Interest Register (Staff, Advisors) | Transparency | |
| FINβ040 β FICA Register (Client Identity Verification) | AML compliance | |
| FINβ041 β KYC / AML Monitoring Log (Ongoing Due Diligence) | FSCA / FIC requirement | |
| FINβ042 β Suspicious Transaction Report (STR) Log | AML reporting | |
| FINβ043 β Advisor / Representative Register (FSCA Approval) | Tracking accredited staff | |
| FINβ044 β Training Register (CPD β Continuous Professional Development) | FSCA requirement | |
| FINβ045 β Data Backup & IT Security Log | POPIA compliance | |
| FINβ046 β PAIA Manual (Promotion of Access to Information Act) | Legal requirement |
Phase 5: Health & Safety 8
| β | Document | Purpose |
|---|---|---|
| FINβ047 β Occupational Health & Safety (OHS) Policy | Office H&S | |
| FINβ048 β Risk Assessment (Office Environment) | Slips, trips, stress | |
| FINβ049 β Incident / Accident Report Form | Documentation | |
| FINβ050 β First Aid Kit Register (Office) | Inventory | |
| FINβ051 β Fire Extinguisher Inspection Log | Monthly check | |
| FINβ052 β Emergency Evacuation Plan (Office Layout) | Map and drill log | |
| FINβ053 β Personal Protective Equipment (PPE) Policy | If any physical risks | |
| FINβ054 β Toolbox Talk Register (Staff Safety) | Monthly topics |
Phase 6: Finance & Suppliers 12
| β | Document | Purpose |
|---|---|---|
| FINβ055 β Invoice Template (Client Fees, Monthly Retainer) | Billing | |
| FINβ056 β Supplier Invoice Register (Software, Data Feeds, Office Supplies) | Expense tracking | |
| FINβ057 β Payroll Register | Staff wages | |
| FINβ058 β Petty Cash Log | Small purchases | |
| FINβ059 β Client Payment / Fee Collection Register | Accounts receivable | |
| FINβ060 β Supplier Payment Schedule | Creditors aging | |
| FINβ061 β Commission / Fee Splits Register (Advisors) | Revenue distribution | |
| FINβ062 β Client Fee Billing Summary (Monthly / Quarterly) | Revenue tracking | |
| FINβ063 β Bank Reconciliation Template | Monthly finance | |
| FINβ064 β Budget Template (Annual) | Planning | |
| FINβ065 β Management Accounts Template (Monthly) | Internal reporting | |
| FINβ066 β Annual Financial Statements (Compiled) | For FSCA and tax |
Phase 7: Equipment & Assets 8
| β | Document | Purpose |
|---|---|---|
| FINβ067 β Asset Register (Master) | Computers, servers, furniture, vehicles | |
| FINβ068 β IT Hardware Inventory (Laptops, Monitors, Printers) | Tracking | |
| FINβ069 β Software Licence Register (Financial Software, CRM, Office) | Compliance | |
| FINβ070 β Vehicle Log Sheet (if client visits) | Fuel, trips | |
| FINβ071 β Server / Network Backup Log | Data protection | |
| FINβ072 β UPS / Power Backup Log | Business continuity | |
| FINβ073 β Filing / Storage System Inventory (Physical files) | Records management | |
| FINβ074 β Asset Disposal Form | Retirement of old assets |
Phase 8: Forms & Templates 14
| β | Document | Purpose |
|---|---|---|
| FINβ075 β Client Onboarding Checklist (FICA, KYC, Agreements) | Standard process | |
| FINβ076 β Compliance Checklist (Monthly / Quarterly SelfβAudit) | FSCA readiness | |
| FINβ077 β Client Meeting Preparation Template (Agenda, Facts) | Efficiency | |
| FINβ078 β Client Investment Proposal Template | Sales | |
| FINβ079 β Risk Assessment Template (Investment Suitability) | FSCA requirement | |
| FINβ080 β Client Annual Review Checklist | Ongoing service | |
| FINβ081 β Overtime Authorization Form | Staff approval | |
| FINβ082 β Leave Application Form | Staff requests | |
| FINβ083 β New Employee Induction Checklist (Financial Services) | Onboarding | |
| FINβ084 β Supplier Evaluation Form (Data, Software, Office) | Vendor performance | |
| FINβ085 β Client Satisfaction Survey | Service quality | |
| FINβ086 β Compliance Breach / Incident Report Form | FSCA reporting | |
| FINβ087 β Data Access Request Form (POPIA) | For clients | |
| FINβ088 β Termination Checklist | Staff offboarding |
π File Directory Structure
Financial Services Firm (Pty) Ltd/
β
βββ 01 Registration & Compliance/
β βββ CIPC_Registration.pdf
β βββ MOI.pdf
β βββ SARS_Registration.pdf
β βββ COIDA_Certificate.pdf
β βββ Public_Liability_Insurance.pdf
β βββ Professional_Indemnity_Insurance.pdf
β βββ FSCA_Licence_Authorisation.pdf
β βββ FSP_Registration_Certificate.pdf
β βββ Compliance_Officer_Appointment.pdf
β βββ B-BBEE_Certificate.pdf (or affidavit)
β βββ CSD_Registration.pdf
β βββ POPIA_Compliance_Register.pdf
β
βββ 02 Contracts & Client Docs/
β βββ Client_Service_Agreements/ (by client)
β βββ Financial_Advice_Agreements/ (personal/corporate)
β βββ Discretionary_Investment_Management_Agreements/
β βββ NDAs_Client_Partner.docx
β βββ Referral_Agreements/ (attorneys, accountants)
β βββ Supplier_Agreements/ (software, data)
β βββ Quotation_Fee_Proposal_Template.docx
β βββ Client_Onboarding_KYC_Forms/ (by client)
β βββ Risk_Profile_Questionnaires/ (by client)
β βββ Client_Information_Update_Forms/ (annual)
β
βββ 03 Human Resources/
β βββ Employment_Contracts/
β β βββ Financial_Advisor.docx
β β βββ Investment_Analyst.docx
β β βββ Compliance_Officer.docx
β β βββ Administrative_Assistant.docx
β β βββ Paraplanner.docx
β βββ Independent_Contractor_Agreements/
β βββ Code_of_Conduct_Ethics_FSCA.pdf
β βββ Disciplinary_Code.pdf
β βββ Staff_Rosters/ (weekly)
β βββ Attendance_Registers/ (monthly)
β
βββ 04 Operations & Compliance Management/
β βββ Compliance_Manual_FSCA.pdf
β βββ Compliance_Monitoring_Plan.pdf
β βββ Risk_Management_Compliance_Framework.pdf
β βββ Client_Files/ (per client β confidential, restricted access)
β βββ Client_Meeting_Review_Logs.xlsx
β βββ Complaints_Register.xlsx (FSCA requirement)
β βββ Conflict_of_Interest_Register.xlsx
β βββ FICA_Register_Client_Verification.xlsx
β βββ KYC_AML_Monitoring_Logs.xlsx
β βββ Suspicious_Transaction_STR_Log.xlsx
β βββ Advisor_Representative_Register.xlsx
β βββ CPD_Training_Register.xlsx
β βββ Data_Backup_IT_Security_Log.xlsx
β βββ PAIA_Manual.pdf
β
βββ 05 Health & Safety/
β βββ OHS_Policy_Office.pdf
β βββ Risk_Assessment_Office.pdf
β βββ Incident_Reports/ (by date)
β βββ First_Aid_Kit_Register.xlsx
β βββ Fire_Extinguisher_Log.xlsx
β βββ Emergency_Evacuation_Plan_Office.pdf
β βββ PPE_Policy.pdf (if applicable)
β βββ Toolbox_Talk_Register.xlsx
β
βββ 06 Finance & Suppliers/
β βββ Invoices_Issued/ (by client)
β βββ Supplier_Invoice_Register.xlsx
β βββ Payroll_Records/ (by month)
β βββ Petty_Cash_Log.xlsx
β βββ Client_Payment_Collection_Register.xlsx
β βββ Supplier_Payment_Schedule.xlsx
β βββ Commission_Fee_Splits_Register.xlsx
β βββ Client_Fee_Billing_Summary.xlsx
β βββ Bank_Reconciliation.xlsx
β βββ Annual_Budget_Template.xlsx
β βββ Management_Accounts_Template.xlsx
β βββ Annual_Financial_Statements/ (by year)
β
βββ 07 Equipment & Assets/
β βββ Asset_Register.xlsx
β βββ IT_Hardware_Inventory.xlsx
β βββ Software_Licence_Register.xlsx
β βββ Vehicle_Logs/ (if applicable)
β βββ Server_Network_Backup_Log.xlsx
β βββ UPS_Power_Backup_Log.xlsx
β βββ Filing_Storage_Inventory.xlsx
β βββ Asset_Disposal_Form.docx
β
βββ 08 Forms & Templates/
βββ Client_Onboarding_Checklist.docx
βββ Compliance_Self_Audit_Checklist.docx
βββ Client_Meeting_Prep_Template.docx
βββ Client_Investment_Proposal_Template.docx
βββ Risk_Assessment_Suitability_Template.docx
βββ Client_Annual_Review_Checklist.docx
βββ Overtime_Form.docx
βββ Leave_Application.docx
βββ Financial_Services_Staff_Induction_Checklist.docx
βββ Supplier_Evaluation_Form.docx
βββ Client_Satisfaction_Survey.docx
βββ Compliance_Breach_Report_Form.docx
βββ POPIA_Data_Access_Request_Form.docx
βββ Termination_Checklist.docx